Booking a flight with Sama is easy….you have the choice of booking directly with us online at flysama.com , via our Contact Centre on telephone 9200 05588, at one of our city or airport sales offices, or through your local travel agent.

ONLINE BOOKINGS

Our simple process allows you to select your preferred date and time of travel, or view up to 7 days of flights to find the cheapest fare.

By booking online you have a choice of the following payment methods:

SADAD
Sadad is Saudi Arabia’s unique electronic bill payment system. If you select to pay by Sadad you will be provided with a reference number that allows you to pay at many different banks in the Kingdom by cash, at an ATM machine, by telephone or by internet banking. Please note any flight bookings made using Sadad as a payment method need to be paid in full within 6 hours of booking, or the booking will be cancelled.
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Credit card
Sama accepts payments made using Visa, American Express and Mastercard. You will be asked for your credit card details, including the CVV number(this is the 3 digit number printed on the back of the Mastercard or Visa) as proof that the person making the booking has the card in their possession. You can view the credit card number when typing, but this information is encrypted before being transmitted for payment so is only stored within your PC or laptop. Our staff can only see the last 4 digits of your credit card number so your details are always secure.

Please note the credit card holder must be one of the passengers in the flight booking

Sama has invested to create additional payment options for the convenience of the customer. To cover the cost of these services, please note administration charges may apply.

Once you have confirmed your flight details and payment you will be presented with your confirmation page which will include your unique booking reference. Remember, Sama is a ticket less airline so no paperwork or tickets is issued to passengers. If you entered an email address an email confirmation will be sent to you, but if you don’t have an email address we recommend you print out the confirmation page as you will need to present your booking reference (and photographic ID/travel documents) at the airport check in desk.

If you encounter a problem booking online please either click here to see if our FAQ section has the answer, or call our Contact Centre on 9200 05588.

There is no need to re-confirm your booking, once you have made payment the seat is guaranteed for you.

TELEPHONE BOOKINGS
Our Contact Centre is open from 8am to midnight, Saturdays to Thursdays and midday to midnight on Fridays.

If you would like to make a new booking, have a question regarding an existing booking or a general enquiry regarding our services please call 9200 05588 to speak to one of our sales agents (calls are handled in both Arabic and English).

Flight bookings made via the Contact Centre can be paid for using SADAD, Visa, Mastercard and American Express.

Remember, Sama is a ticketless airline, so no paperwork or tickets are issued to passengers. You will need to present your booking reference (and photographic ID/travel documentation) at the airport check-in desk.

There is no need to re-confirm your booking, once you have made payment the seat is guaranteed for you.

AIRPORT SALES OFFICE
If you wish to make your flight booking at the airport you can visit our sales desks at Riyadh (located in the Arrivals area of the Domestic Terminal), Jeddah (located in the arrivals area of the Domestic Terminal) or Dammam (located in the departures area next to the Sama check in desks).

Opening hours vary, but the desks will be open at least an hour before our first flight departure of the day and will not close until the last flight has departed.

Our airport staff will have access to all fares offered by Sama and seats can be purchased up to 45 minutes prior to a flight departing.

You can pay for your booking using either a credit card (we accept MasterCard, and Visa) or cash.

CITY SHOWROOMS
Our showrooms in Jeddah, Riyadh, Dammam and Medinah offer all Sama products and fares, payment may be made using cash, POS, Visa, Mastercard and American Express. For details of our opening hours and locations please click here

TRAVEL AGENTS
Travel Agents throughout the Kingdom and the rest of the world can access Sama flight schedules and fares. Please note that they may charge a small handling fee for this service.

Please note, some promotional fares will only be available on flysama.com or via our call centre only and will not be on sale via Travel Agents. Accepted payment methods will vary, so please check with your Travel Agent for more details.